IA / west-des-moines / Overview

West Des Moines Water Works lead line record

Start with West Des Moines Water Works's own inventory status, address lookup, and utility-specific next step before using any cost or support page.

Water meter and service line equipment
Record verification

verified record last verified 2026-04-05. Official lookup and inventory still control address-level truth.

City-wide inventory snapshot

Where this utility stands now.

Unknown material 7000

Addresses that still require a utility lookup, survey, inspection, or physical confirmation.

Administrative record

Official pages that control the next step.

Decision frame

Utility-specific facts that change what comes next.

Inventory status

survey-page-and-public-results-map-published

Unknown 7000

Address confirmation path

Official utility lookup available

Official lookup: https://maps.wdmww.com/gisportal/apps/sites/#/lead-service-line-inventory

Notice path

Utility notice guidance published

https://www.wdmww.com/faq.aspx

Replacement support

No verified utility-linked program loaded

Stay source-first and confirm the utility path before promising funding.

Cost route status

No local cost record loaded

Do not generalize a national replacement number onto this utility.

Decision order

The anatomy of the local handoff.

Next step

Use the official utility lookup before making any replacement decision.

Next step

Separate public-side responsibility from private-side responsibility.

Next step

Use a program, cost, filter, or transaction page only after the inventory path is clear.

Replacement support stays secondary to the record.

Program or cost guidance only becomes meaningful after the utility's own lookup, inventory status, and notice framing are clear for the address.

Use the utility page and official lookup first. Cost or support pages should not outrank the utility record.

Keep public-side responsibility and private-side responsibility separate from the start.

This utility is still partly narrative-only, so address-level confirmation matters more than generic interpretation.

Route-level evidence

Source evidence behind this utility overview.

West Des Moines Water Works

West Des Moines Water Works says it is updating its lead service line inventory and still had about 7000 unknown service materials as of December 2023 while it collects survey responses and map updates.

https://www.wdmww.com/servicelinesurvey.aspx

West Des Moines Water Works

West Des Moines Water Works points customers to ownership guidance, directs service line questions through the utility customer service team, and asks residents to complete the service line survey while inventory unknowns are reduced.

https://www.wdmww.com/faq.aspx