Citizens Energy Group filter and testing guidance
Use this only as an interim protection layer when replacement is not immediate and the utility-specific next step is still unresolved.
Filters and testing are interim safety layers. They are not equivalent to a utility-confirmed full replacement path.
Use this only when replacement is not immediate: filter guidance sits below inventory, notice, and replacement decisions. It is not a substitute for line replacement.
Use local utility guidance, then narrow to certified interim protection.
Maintenance tips
Use a certified filter as an interim protection step, not as a replacement for line replacement.
Use testing when it changes the next action or clarifies uncertainty.
Return to the utility lookup if the service-line status is still unclear.
Testing should change the next action, not distract from the utility record.
Official inventory page: https://experience.arcgis.com/experience/62c6ba97e9374962b57ba4fe26ab7d5a
Official lookup: https://experience.arcgis.com/experience/62c6ba97e9374962b57ba4fe26ab7d5a
Use the source stack that supports this interim route.
Citizens says it launched a searchable customer service line inventory portal and estimates that more than 75000 customers may still own and use lead service lines.
Citizens says it mails letters annually to customers with known or possible lead service lines until physical inspection confirms non-lead status or the line is replaced.